Privacy Policy

Last Updated: 10 August 2023

Crutrading PTY Ltd. (“we,” “our,” or “us”) is committed to protecting the privacy of our users (“you” or “your”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website [crutrading.co.za] (the “Website”) and our services.

1. Information We Collect

We may collect various types of information, including:

  • Personal Information: This includes your name, email address, phone number, shipping and billing addresses, and payment information when you make a purchase on our Website.

  • Usage Information: We collect information about how you interact with our Website, such as your IP address, browser type, device type, pages visited, and actions taken.

  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our Website and for analytics purposes. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the collected information for various purposes, including:

  • Providing Services: To process your orders, deliver products, and provide customer support.

  • Communication: To send you transaction-related emails, updates, and promotional materials.

  • Analytics: To analyze and improve the performance and functionality of our Website.

3. Sharing Your Information

We may share your information with third parties under certain circumstances:

  • Service Providers: We may share information with third-party service providers who assist us in running our business, such as payment processors and shipping companies.

  • Legal Compliance: We may share information when required by law or in response to legal requests.

4. Your Choices

You have certain rights regarding your personal information:

  • Access and Correction: You can access and update your personal information through your account settings.

  • Marketing Communications: You can opt-out of receiving marketing communications from us by following the instructions in our emails or contacting us.

5. Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure.

6. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be posted on our Website with the updated date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at sales@crutrading.co.za.